Think Concepts Blog

Are managed services worth it?

info@thinking.co.nz (Think Concepts) — Thu, 30 Aug 2018 02:13:11 GMT

And how to get on board if it is

You'll likely have heard of IT managed services, and will probably appreciate that it sounds pretty good – but do the costs really stack up? Under a true managed services offering, you pay a fixed price per user every month. This is only one half of the IT managed service coin. Updating and replacing old hardware, refreshing aged and neglected IT systems and essentially getting your IT house in order come part and parcel.

Seamless growth with a proactive approach to IT

info@thinking.co.nz (Think Concepts) — Thu, 02 Aug 2018 23:00:00 GMT

A proactive approach to all aspects of your IT environment, no matter the size

A managed services agreement puts the risk of handling your business-critical IT infrastructure in the hands of professionals, who proactively manage all aspects (or as many as you would like) of your IT environment.

Workplace Flexibility

info@thinking.co.nz (Think Concepts) — Fri, 27 Jul 2018 02:30:31 GMT

Workplaces are embracing the flexibility of modern day working environments more so than ever before. Improvements in internet availability and hosted cloud solutions have enabled businesses to operate in ways that were almost unheard of ten years ago. As flexible working environments become more prominent, we take a moment to reflect and look at the bigger picture.

Is your organisation utilising the rapid advancement of ICT infrastructure and technology to best enable your staff to work with more flexibility?

Solve your IT problems forever

info@thinking.co.nz (Think Concepts) — Thu, 05 Jul 2018 23:00:00 GMT

The managed services secret

IT Systems are a critical part of most business operations. This is at a point where a system outage affecting all users can leave your entire company in limbo until your IT support team can get you back up and running. Not taking into account potential lost productivity and revenue that may be caused by this, it's hard to know how much it might cost to get your IT issues resolved and back to normal.

For businesses operating on time and materials (T&M) for IT services, this is a common story. While on the surface it seems fair to pay for only what you need, when you need it, the hidden costs of T&M – both in hard dollars and in lost opportunities – can quickly mount. It’s money, time and goodwill down the toilet every time something breaks (again), is slow and sluggish (still) or doesn’t (ever) work the way it’s supposed to.

Better software, better systems, better service

info@thinking.co.nz (Think Concepts) — Wed, 20 Jun 2018 23:00:00 GMT

Designing a custom solution for Moore Stephens Markhams Wairarapa (MSMW) Accounting

Accounting used to mean having a good grasp of numbers and an eye for detail – but now, good accountants also need to keep up with the latest advancements in accounting technology.

Case Study: Wellworks Pharmacy

info@thinking.co.nz (Think Concepts) — Thu, 24 May 2018 22:45:00 GMT

Keiran manages another smooth sailing project from start to finish.

Our customer Ben Latty knew that coming to Think Concepts for assistance was the right first step in his plans to open his new pharmacy; Wellworks Pharmacy in Wellington late last year.

After listening to Ben’s requirements Keiran began brainstorming some recommendations for the new pharmacy and drew up a proposal tailored to what is best for Wellworks Pharmacy and put it forward to Ben for approval.

This included a range of computers for different uses; point of sale, consult room laptops, a server to access pharmacy software and small space-saving computers for all other areas. Different printers were also recommended for the different uses around the pharmacy such as being able to print on both A4 and A5 sized paper and foils, dispensary label and receipt printers too.
Specific measurements and size requirements were taken into account when adding a recommendation for the drug safe and medical fridge along with additional shelving.
A range of different phones was recommended based on the uses of the phones in their different locations around the pharmacy e.g cordless phone with a base for the shop and corded desk phones.

Wellworks also needed Audio for the shop and Keiran put forward an economical solution where all computers onsite can control the music and volume as required. The speakers where put in a places where the audio level is even around the retail shop for a present experience.

As you can see from the progression photos below, all the equipment was just right for Wellworks Pharmacy as everything was procured with the space it would live in mind.

Ben had the following to say to thank us and Keiran for his work:

I wanted to quickly thank you guys for the incredible help we have had from Think Concepts setting up our shop and in particular Keiran. He has seamlessly nailed the set up of our tech with no hiccups - we have had a smooth ride into opening with zero headaches. I was also impressed with his project management skills and communication.

Look forward to working with him on future projects.

Kind regards, Ben Latty

Not only did Keiran recommend, procure and install all the hardware and software, he also worked closely with a variety of other vendors so that his work would complement other systems such as EFTPOS and SecureMe. He took the managing of the technical aspects of the project out of the business owners hands, leading to a great result, and therefore a happy customer.

Click below if you too would like a recommendation from one of our helpful consultants.

What's your protection plan against malware?

enquiries@thinking.co.nz (Thinking) — Sun, 13 May 2018 23:00:00 GMT

Being in the business of IT and support, we get to see the trends with issues arising for our customers. Lately, there have been more attacks than normal relating to ransomware and malware.

I know you see a lot about this in current media, the dangers, what they can do to your computers and why they do it, but do you really know what to look out for? Do your team mates and staff have the same understanding? Being educated about what to look out for and what to do about it can make a big difference. Our job as IT consultants is to educate you on how to stay protected so we have included some important information below with links to blogs that go into more detail.

Unichem Waikanae Beach Pharmacy

info@thinking.co.nz (Think Concepts) — Wed, 02 May 2018 23:00:00 GMT

Following the successful completion of a large pharmacy fit out in Waikanae, we were approached by the pharmacy owners and the Green Cross group to undergo another site deployment for Unichem Waikanae Health Pharmacy.

A Passion That Follows Us Home

info@thinking.co.nz (Think Concepts) — Wed, 18 Apr 2018 23:00:00 GMT

Our consultants don’t leave their passion for technology at work, we bring it home too!

Fibre Connectivity for your Business

info@thinking.co.nz (Think Concepts) — Wed, 11 Apr 2018 23:02:00 GMT

The internet is used in so many aspects of day-to-day business, whether it be; video conferencing, managing payroll, emailing or using your online CRM, a reliable connection is a must, so why not make sure you have the best? We've gone through and covered some things every business owner should think about when making the move.